Good news! Being and Becoming Culture-Changers

Ready for some good news in the midst of a polarized, contentious, hyper-partisan national debate?

People around the world are playing, performing and becoming other than who they are! We are embracing our human capability to be who we are and who we are not. We are being who we are becoming. There’s a conceptual revolution happening … people are creating culture change in many ways and in many places.

In August I attended the Applied Improvisation Network’s annual conference in Paris, the city of love. Barbara Tint, the President of AIN, shared this in her talk about the growth of the organization and of Applied Improvisation:

We need to hold on to the heart and the power of improvisation and what it can do in the world.

Or as my colleagues Caitlin McClure and Theresa Robbins Dudeck put it in their wonderful new book: Applied Improvisation: Leading, Collaborating, and Creating Beyond the Theatre:

Applied Improvisation is changing the way we lead, create, and collaborate. It also brings joy into this uncertain, crazy world.

At the Paris AIN conference I met people who are using Applied Improvisation in diverse settings such as the Israeli Army, sustainability/climate science, Agile teams, and work with refugees in Europe.

We are becoming humanitarians, giving people new ways to play with difficult and challenging problems.

As the co-chair of the NYC chapter of AIN, I’m proud to be the NYC liaison to the Program Committee for the 2019 AIN conference, to be held at Stony Brook University in conjunction with the Alan Alda Center for Communicating Science. See the announcement video here: https://youtu.be/w63vNnIFWX0

Last month the All Stars Project, Inc. and the East Side Institute – two organizations that I have helped to build for more than three decades – hosted the 10th Performing the World conference in New York. Over 400 people came together from 30 countries to address what is needed in order for people to see possibility, to imagine the inconceivable, and to take action.

We asked the question: Can humanity seize the day? And we created the answer: YES!

Workshops brought together a diverse array of creative world-changers: young magicians working/playing in the slums of Latin America, cross-border collaborations challenging current U.S. policies, humanitarian clowns from around the world, innovators in education and youth development from Taiwan, Sweden, and Nigeria, psychologists from Japan and Brazil, theatre-makers from Europe and India, and refugee workers from Greece, Italy and Serbia.

We are becoming a world of people who are challenging the status quo, the roles, institutions and ways of being that prevent us from exploring our creativity, our humanity, and our ability to be culture-changers.

We are discovering that play, performance, humor and improvisation are the tools we need to transform our world.

I’ll end with this terrific quote from one of the many thought provoking workshops at Performing the World: Performing Citizenship through Applied Improvisation led by my NYC-AIN co-chair, Don Waisanen:

A Passion for Learning … yes, and …

Take a look at critical skills needed for success in the 21st century, as listed in CIO.com article The 14 soft skills every IT pro needs:

Salesmanship
Effective communication
The ability to translate tech
A collaborative mindset
Empathy
The ability to put things in context
Customer service — even with colleagues
The ability to ask the right questions
Problem solving
Adaptability
The ability to set aside ego
Emotional intelligence
Comfort with uncertainty

These are typical outcomes from workshops and trainings that teach people the fundamentals of improvisation (yes, and/accept and build with “offers,” active listening, make your partner look good, take risks).

The recently published book Applied Improvisation: Leading, Collaborating, and Creating Beyond the Theatre has catapulted to the number one best seller on Amazon’s list of hot new releases in business entrepreneurship for good reason. According to authors Theresa Robbins Dudeck and Caitlin McClure, applied improvisation is “…changing the way people lead, create and collaborate.” Full disclosure, McClure has long been a mentor, teacher and friend.

According to Capgemini and LinkedIn’s valuable report: The Digital Talent Gap: Are Companies Doing Enough? to succeed in our rapidly changing and digitally-driven workforce, hard digital skills are needed (cybersecurity and cloud computing being most in demand), but equally important are “soft digital skills,” which the report identified as customer-centricity and passion for learning. 59% of employers say that these skills are lacking in their employees.

The report goes on to say, “Employees feel organizations’ training programs are not hugely effective and those who want to excel are looking beyond their organizations’ learning and development. … Close to half actually describe the training as ‘useless and boring.’”

What are the solutions? Two from Capgemini and LinkedIn’s report are worth noting:

  1. “Create an environment that prioritizes and rewards learning.”  As traditional trainings can be experienced as “useless and boring,” more and more organizations are turning to applied improv facilitators and trainers for good reason.
  2. “Diversify your recruiting approach.” In chapter 1 of Dudeck and McClure’s wonderful case studies, “A Burger; Fries and a Side of Improv,” authors Hirsch and Veltman write of the work they did over a decade with the restaurant chain Burgerville in Portland, Oregon. Along with trainings, used improv as a “diagnostic for hiring teams and customer service providers” to great effect. As a longtime recruiter, improviser, and applied improv facilitator I was inspired!

Not only do we lead trainings that enhance the skills needed for success in business, applied improvisation (to quote Dudeck and McClure), “brings joy into this uncertain and crazy world.” I think we can all say “yes, and…” to that!